If you wish to cancel your Coolstays subscription, you need to let us know before your renewal date. We send renewal reminders 30 days and 7 days before the end of your current subscription period, giving you time to review your options and make any changes.
To cancel your subscription, please contact your account manager or email [email protected] before your renewal date. If we do not hear from you before then, your subscription will renew automatically for the next term.
If you are unsure of your renewal date or would like to discuss your options, our team is happy to help.