If you are on a standard subscription, there is no commission to pay on bookings.
For some properties, we charge a commission on confirmed bookings that we have referred to you. Commission only applies by prior agreement with you, and where we are able to track bookings, usually when your property uses SuperControl.
The commission percentage is agreed in advance with your account manager.
Commission is billed after the end of each month, based on bookings where the guest’s arrival date fell within that month.
If you are unsure whether commission applies to your property, or would like to review your agreement, please contact your account manager or [email protected].