How do I book?
If you find somewhere you like, click “Request to book” to send a message directly to the property owner. You can ask about availability, confirm the price, and arrange your booking with them.
If the listing shows a “Book online now” button, the owner has linked their own booking system, allowing you to check availability and book instantly on their platform.
Some listings offer both options, so you can choose what suits you best.
Why does it work this way?
Coolstays is a directory, not a booking platform. We work with hundreds of independent owners and agencies, and bookings are always made directly with them.
Because owners use different systems and have different preferences for managing enquiries and bookings, we aim to make the process as smooth and consistent as possible—while still giving owners the flexibility they need.